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4/5

Neptune Palm Beach Boutique Resort & Spa

Diani

Neptune Palm Beach Boutique Resort & Spa
Diani

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Highlights

  • You Will Visit Diani
  • Full Inclusive Accommodation
  • All Meals Included
  • All Snacks Included
  • All Drinks Included
  • On The Beach
  • Swimming Pool At Hotel
  • Road, Train And Air Transfers Available

Mid Season
From 6th January - 31st March,
19th April - 22nd April

Low Season
From 1st April - 18th April,
23rd April - 14th July

Important To Know

All rates are per room per night on a full board basis

Comprehensive medical insurance including emergency air evacuation available. Please Contact us

Road, train and flight transfers available. Please contact us for discounted rates

Mid Season

From 6th January - 31st March,
19th April - 22nd April

Room Type

Sleeps

Resident Rates (Ksh)

Non Resident Rates($)

Deluxe Garden View Single

Ksh 12,300

$233

Deluxe Ocean Front Single

Ksh 14,600

$368

Deluxe Garden View Double

Ksh 20,500

$311

Deluxe Ocean Front Double

Ksh 25,200

$368

    Included
  • Full board accommodation
  • Breakfast
  • Lunch 
  • Dinner
  • All Snacks
  • Drinks (soft drinks, water, beer, wine and a selection of alcoholic drinks, coffee and tea)
  • All Taxes

    Excluded

  • Any drinks 
  • Transport to and from the hotel. See our getting there section for road, train and flight transfers

Low Season

From 1st April - 18th April,
23rd April - 14th July

Room Type

Sleeps

Resident Rates (Ksh)

Non Resident Rates($)

Deluxe Garden View Single

Ksh 11,900

$224

Deluxe Ocean Front Single

Ksh 13,400

$357

Deluxe Garden View Double

Ksh 18,800

$299

Deluxe Ocean Front Double

Ksh 22,800

$357

    Included
  • Full board accommodation
  • Breakfast
  • Lunch 
  • Dinner
  • All Snacks
  • Drinks (soft drinks, water, beer, wine and a selection of alcoholic drinks, coffee and tea)
  • All Taxes

    Excluded

  • Any drinks 
  • Transport to and from the hotel. See our getting there section for road, train and flight transfers

The Children

Children (3-12y): 1 child possible at Pwani/Palm/Beach: -50%, second child possible at Village/Paradise: -50% adult rate (sharing parents room)

One adult + one child (3-12y): adult pays the single room rate, child pays 30% of the half double rate.

One adult + two children (3-12y): adult pays single room rate, 1st and 2nd child pays 30% of adult rate.

2 kids ( 3-12y) in own room each pays 75% of adult per person rate

Activities And Transportation

Dhow cruises

Horse back and camel riding

Horse back and camel riding

Mountain biking

Jet skiing

Snorkeling/Glass bottom boats

Water skiing

Wind surfing

Diving

Speed boating

Kayaking

Sailing

Deep sea Fishing

Kayaking

Banana Boating

Accommodation And Facilities

Single And Double Beds

Hot Showers

Restaurant

Fully Stocked Bar

Swimming Pool

WI-FI

Souvenir Shop

Spa

Full Length Bath Tub

Cancellation / Modification and Refund Policy

1. Cancel or change an order

The following terms apply to the refund policy when canceling or changing an order

1) Reducing the number of travelers

2) Canceling the entire order

3) Change to a different tour

* Modification service fee will be applicable over & above the cancellation charges.

4) Rescheduling tour departure date

* Subject to availability

* Modification service fee will be applicable over & above the cancellation charges. 

Cancellation Made Within

Refund Policy

More than 84 days

100 % of tour cost will be refunded

84-64 days

70% of tour cost will be refunded

63-50 days

50% of tour cost will be refunded

49-29 days

30% of tour cost will be refunded

28-15 days

10% of tour cost will be refunded

14 days or fewer

0% of tour cost will be refunded

All such requests will be dealt with on behalf of the Suppliers concerned. Customers do not have an automatic right of cancellation unless such rights are provided by the individual Suppliers under their Rules and Restrictions. On some occasions Journey Genius cancellation policy will be replaced with individual suppliers and hotels cancellation policy.  

All cancellation & tour modification requests should be emailed to info@journeygeniustravel.com.

Cancellation request emails will not be accepted unless they have a complete, signed and attached “Journey Genius Cancellation Request Form“.

Airline Tickets cancellations

The above cancellation policy is subject to individual airlines. For canceling or changing a flight the airline cancellation policy will come into affect over and above the Journey Genius cancellation policy.

2. Modify an order

Charges to modify an order apply for the following:

1) For requests to add more number of travelers

* Subject to availability

2) For requests to change to a different tour

** Cancellation charges as above will be applicable over & above the modification service fee.

3) For requests to reschedule departure date

* This request will not be accepted if the travel date is within 14 days or lesser.

* Subject to availability 

* Cancellation charges as above will be applicable over & above the modification service fee.

* Subject to airline modification fees if accepted by airline.

4) For requests to change name of passengers. Only Possible if Airline tickets have not been booked. Subject to individual airline policy and the airlines fees for change of name.

Modification Notice Period

Service Charge

Requests made from the date of booking until 14 day prior to the departure date

US $ 70 will be charged for each order

Requests made 14 days (or) lesser from the date of tour departure

No requests will be accepted & No Refund

3. Notes

1) We recommend all our passengers to avail “Travel Insurance” to protect themselves against personal / natural / man made exigencies of all kind (including medical & family emergencies, accidents, flight delays, traffic delays, theft or personal- acts of terrorism, natural calamities etc.) that may affect you from participating in our tours (OR) arise while on tour.

2) Journey Genius will take no responsibility for matters as stated above under personnel / natural / man made exigencies.

3) All cancellation & tour modification requests should be emailed to info@journeygeniustravel.com.

4) We will not accept any cancellation / modification requests made through local tour provider / tour guide (OR) verbal requests made over the phone to our customer support staff / by voice mail

5) Cancellation request emails will not be accepted unless they have a complete, signed and attached “Journey Genius Cancellation Request Form“.

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